Electrical Engineer, Field Service
We are seeking an Electrical Engineer with Field Service Engineering history for our customer in Colorado. Our customer is a leading firm in the green energy industry working toward securing an economically and environmentally secure energy future. They focus on helping facilities lower their cost and reduce their carbon footprint. The Electrical Engineer must have a background working with power generation systems and dealing with customers in the field. This position will focus on supporting customers in Japan, so extensive travel to Japan as well as fluency in Japanese are required.
Electrical Engineer Summary:
Without direct supervision or direction, the Electrical Engineer, Field Service Engineer must train customers and new employees to safely operate and maintain Generation Systems (mechanical systems utilizing gasification technology to convert biomass to energy).
Troubleshoot problems with existing Generation Systems, work with customers and/or Generation System technicians to facilitate repairs and/or to improve performance.
Field Service Engineer must complete mechanical and electro-mechanical work of moderate to high complexity including installation of retrofit parts and components.
Ensure parts, components, sub-assemblies and assemblies are properly installed and working during the commissioning and repair of the Generation System, and that the Generation System performance meets or exceeds company standards.
Identify and complete the type and number of tests needed to verify quality and performance of recently installed Generation Systems, as well as existing Generation Systems in the field.
Operate and maintain Systems at the company’s facilities, as well as locations around the world.
Maintain a safe work environment and ensure that other team members comply with safety and health standards, regulations, laws and company policies and procedures.
Prepare and maintain customer documentation related to operation, safety, troubleshooting, spare parts, etc.
Electrical Engineer Responsibilities:
Primary focus of Field Service Engineer position will be performing this job function servicing the Japanese market.
Install and commission Generation Systems at customer and other locations maintaining schedule and budget.
Train local operators in all aspects of Generation® System operation and maintenance.
Be on call for customer and employee troubleshooting assistance by phone or for short notice travel to customer sites.
Operate, maintain and service systems at customer locations as requested, or during vacation, training or similar times when assigned operator of a Generation® System is not available.
Apply analytical techniques to field data to optimize product performance, reliability, safety, manufacturability and cost reduction.
Assist Business Development and Marketing Department by conducting site surveys covering electrical, mechanical, fuel handling and placement requirements
Assist with on-going product evaluation, including feedstock, new component, algorithm configuration and similar testing, as well as field deployed system evaluation.
Electrical Engineer Education and Skills:
Electrical Engineer, Field Service Engineer must have Bachelor Degree or equivalent (equivalent is 4 years of experience) in a relevant field of study.
Fluency in Japanese language and reading skills.
Electrical Engineer must have knowledge about mechanical and electrical systems, and be able to program logic controls and similar equipment.
Strong understanding of thermal systems desired.
Hands on familiarity with engine systems operation and maintenance preferred.
Prior electrical and mechanical troubleshooting
Strong computer operating skills; programming familiarity with LabView/Siemens TIA Portal
Excellent communications and personal relationship skills required.
Willingness to travel to remote locations for up to 3 weeks’ duration at a time.
Travel to Japan will be prevalent.
Electrical Engineer Physical Requirements:
Field Service Engineer must be able to perform heavy manual labor (push, pull and lift 45-60 lbs.) and to do extensive walking, standing and climbing.
Work in a physically demanding work environment (i.e., work in all weather conditions, in confined spaces and in hot ambient temperatures).
Field Service Engineer must be clean shaven and medically approved to wear a respirator and be fit testing for 1/2 face, full face, and SCBA respirator use.
Work week may exceed 40 hours.
Extensive travel and extended stays at customer locations are required.